"At minimal cost, I received rm 401 with a corner balconies, complete view of the beachfront, and perfect for my short stay."
Becky W from Mexico
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"I like the indoor pools, but they gave me my room after one hour of my check in."
Isac
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3-star beachfront hotel in Acapulco's Golden Zone with a water slide
Amenities
Krystal Beach Acapulco offers a water slide and a children's pool for family entertainment. The hotel has a kids' club, indoor and outdoor play areas, and a water park. Evening entertainment and themed dinner nights are also available for guests.
Dining
The hotel operates 2 restaurants: Aquamarina Restaurant and La Palapa, plus the Bahía serving seafood and à la carte dishes. Guests can use 2 bars, including one in the pool area and a snack bar. The all-inclusive plan covers food, drinks, and activities.
Rooms
The 347 air-conditioned guest rooms include private balconies overlooking the Sierra Madre Mountains or the Pacific Ocean. Each room has cable TV, a safety deposit box, and a private bathroom. Some rooms offer direct ocean views from higher floors.
Business & Events
Spacious ballrooms accommodate up to 450 guests for events with views of the Bay of Santa Lucía. Meeting facilities and banquet services are available for business travelers. The hotel also offers concierge service and tour desk support.
Leisure
The on-site spa provides body treatments, facials, massages, and a hot tub/Jacuzzi. An outdoor infinity pool is located by the beach, with sun loungers and umbrellas. Guests have direct access to Hornos and Hornitos Beach.
Highlights
Location: Acapulco's Zona Dorada, close to historic Old Acapulco
Rooms: 347 rooms with mountain or ocean views
Dining: 2 restaurants, 2 bars, snack bar, all-inclusive plan
Wellness: Spa services, infinity pool, hot tub
Family: Water slide, kids' club, play areas, water park
Business: Ballrooms for up to 450 guests
“I think this hotel, positioned right on Acapulco's Golden Zone, balances its vintage charm with an energetic beachfront atmosphere. I especially appreciate its all-inclusive approach, simplifying both family vacations and business trips, and the event spaces seem designed to impress, set against the bay views. The family focus, apparent in its kids' club and waterslide, makes it a solid choice for those traveling with children.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room Mountain View
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Familiar Vista a la Montaña
2 persons
325 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Queen Room Sea View
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.4/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Golf course
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at .
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
All inclusive
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Playpen
Board games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Entertainment
Sun terrace
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Direct dial telephone
CD player
AM/FM alarm clock
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Dining Onsite
At Krystal Beach Acapulco, dining is an experience to savor, featuring an enticing blend of local and international flavors across a variety of settings. Guests can indulge in fresh seafood specialties, hearty buffet meals, and laid-back lunches, all while enjoying stunning sea views.
Restaurant Aquamarina
International buffet with local influences
Ambiance
Welcoming dining room with wonderful sea views
Key Offerings
A diverse buffet serving breakfast, lunch, and dinner, perfect for families and gatherings.
Reservation
Recommended for larger groups
Open for breakfast, lunch, and dinner
Restaurant La Palapa
Casual beachfront dining with seafood focus
Ambiance
Relaxed outdoor setting right by the beach
Key Offerings
Light and refreshing lunch options highlighting local seafood favorites.
Reservation
Not required
Open for lunch
El Cocotero
Seafood specialties with fresh local recipes
Ambiance
Ideal spot for enjoying oceanfront views while dining
Key Offerings
Signature seafood dishes that celebrate local culinary traditions.
Reservation
Recommended during peak times
Hours vary
Lobby Bar
Cocktail lounge offering refreshments
Ambiance
Inviting space perfect for socializing
Key Offerings
A variety of cocktails, ideal for gatherings with friends.
Reservation
Not required
Hours vary
Krystal Beach Acapulco Location
Av. Costera Miguel Aleman 163, Acapulco, 39670,
Map view
City landmarks
Museum
La Quebrada
2.0 mi
Museum
Acapulco Historical Museum of Fort San Diego
1.4 mi
Landmark
Papagayo Park
2700 ft
Beach
Playa Hornos
2100 ft
Shopping Area
Galerias Acapulco
2300 ft
Landmark
Barra de Coyuca
1600 ft
Landmark
Diana the Huntress
4400 ft
Mall
Yak Galerias Diana
3900 ft
Beach
Playa Tamarindos
3000 ft
Beach
Playa Condesa
1.3 mi
Landmark
Progreso Park
3600 ft
Museum
Acapulco Historical Museum
1.2 mi
Landmark
Avenida Costera Miguel Aleman
1.4 mi
Landmark
Fraccionamento Magallanes
4000 ft
Shopping Area
Plaza Bahia
3900 ft
Landmark
Craft Market El Pueblito
4000 ft
Landmark
Isla El Morro
5000 ft
Landmark
Yate Bonanza
1.3 mi
Square
Zocalo
1.5 mi
Landmark
Playa Magallanes
5000 ft
Beach
Playa El Morro
4700 ft
Landmark
Acapulco Zocalo Square
1.5 mi
Landmark
La Catedral
1.5 mi
Landmark
Condesa Beach
1.2 mi
Nearby
Av Costera Miguel Aleman
Parque De La Reina
1200 ft
Avenida Costera Miguel Aleman s/n Frente a Playa Hornos
Parque Papagayo
1100 ft
Av Costera Miguel Alemán 1264
Playa Papagayo
800 ft
Park
Parque Ignacio Manuel Altamirano
1100 ft
Av. Costera Miguel Alemán
Papagayo Adventure
1500 ft
Parque Ignacio Manuel Altamirano
Parque Papagayo Acapulco
1300 ft
Restaurants
Carnitas La Esperanza
3200 ft
Calle Antonio Pigafetta 3 2 blocks north of the Costera
El Chinchorro
1200 ft
Avenida Costera Miguel Aleman
El Amigo Miguel
2100 ft
Avenida Costera Miguel Aleman s/n Fraccionamiento Hornitos
Restaurante Rosmar
300 ft
Av. Manuel Gomez Morin Fraccionamiento Hornos Insurgentes
Chi-Palace Papagayo
400 ft
509 Vasco Nunez de Balboa Atrás de Bodega Aurrera
La Asadera
400 ft
10 Gonzalo Gomez Morin
Naranja Mix
500 ft
Wilfrido Massieu 70 Fracc. Magallanes
El Zorrito
1500 ft
Costera Miguel Aleman
Explore Acapulco
Explore Acapulco
Top Attractions
Activities
Dining
Entertainment
Papagayo Park
10 minutes walking
Family-friendly park featuring recreational areas, playgrounds, and lush gardens. Perfect for a leisurely afternoon.
Acapulco Historical Museum of Fort San Diego
4 minutes driving
Historical museum showcasing Acapulco's colonial past and maritime history. Guided tours available on weekends.
La Quebrada
5 minutes driving
Iconic cliffs famous for divers performing thrilling jumps into the ocean. Evening shows highlight their stunning skill.
Galerias Acapulco
10 minutes walking
Modern shopping mall with local and international brands, dining options, and entertainment venues.
Papagayo Adventure
5 minutes walking
Adventure park offering zip lining, rock climbing, and outdoor challenges, perfect for thrill-seekers.
Playa Hornos
8 minutes walking
Beautiful beach ideal for relaxation, sunbathing, and swimming. Beach chair rentals available for comfort.
Restaurante Rosmar
1 minute walking
Casual dining offering authentic Mexican cuisine with fresh ingredients and a cozy atmosphere.
El Chinchorro
5 minutes walking
Local favorite specializing in seafood dishes, noted for its vibrant atmosphere and signature ceviche.
Yak Galerias Diana
15 minutes walking
Popular live music venue hosting vibrant performances, creating an energetic atmosphere for music lovers.
Diana the Huntress
16 minutes walking
Iconic fountain known for its evening light shows. Family-friendly and a stunning backdrop for photos.
Tips on navigating the city
City Centre
Acapulco 32 min · 1.6 mi
Airports
General Juan N Alvarez (ACA) 32 min · 13.2 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 390.0 per person.
Pets
Pets are not allowed.
Number of floors:
19
Number of rooms:
347
Former name
Avalon Excalibur
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.0/10
Comfort
8.1/10
Facilities
7.4/10
Free Wi-Fi
8.1/10
Location
8.6/10
Staff
7.9/10
Value for money
7.4/10
Pros
Sea view
Direct beach access
Kind staff
Cons
Old rooms
Broken elevator
Run-down hotel
Guest reviews
based on 1477 reviews
7.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Krystal Beach Acapulco
What is the check-in and check-out policy at Krystal Beach Acapulco?
Check-in is at 15:00 and check-out is at 12:00.
What are the nearby attractions to Krystal Beach Acapulco?
Nearby attractions include Papagayo Fun Park (0.3 km), Galleries Diana (0.5 km), and San Diego Fort Museum (2 km).
How far is Krystal Beach Acapulco from the nearest airport?
The hotel is approximately 25 km from General Juan N Alvarez Airport, taking about 19 minutes by car.
What dining options does Krystal Beach Acapulco offer?
Krystal Beach Acapulco features Aquamarina Restaurant, La Palapa, and a poolside snack bar.
Is there a swimming pool at Krystal Beach Acapulco?
Guests can enjoy an outdoor swimming pool with a water slide.
What room amenities are available at Krystal Beach Acapulco?
Rooms are equipped with air conditioning, a cable TV, a safety deposit box, and a private balcony.
Does Krystal Beach Acapulco have any children's facilities?
The hotel provides a kids' club, children's pool, and babysitting services.
What services and amenities are available at Krystal Beach Acapulco?
Services include a business center, 24-hour reception, valet parking, and laundry facilities.
Can I find parking at Krystal Beach Acapulco?
Public parking is available nearby for a fee, but reservations are needed.
What type of hotel is Krystal Beach Acapulco?
Krystal Beach Acapulco is a beachfront hotel located in the Golden Zone, suitable for families and business travelers.