What is the check-in and check-out policy at Krystal Beach Acapulco?
Check-in is at 15:00 and check-out is at 12:00.
75 photos
Krystal Beach Acapulco – A Favorite for Families in Acapulco
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Key details
About the Hotel
Av. Costera Miguel Aleman 163, Acapulco, 39670,
- Near Playa Papagayo
Very good
7.7
6.3
2.8
3.6
3-star beachfront hotel in Acapulco's Golden Zone with a water slide
Family & Water Features
Krystal Beach Acapulco offers a
Dining Options
The hotel operates 2 restaurants:
Rooms & Views
The 347 air-conditioned guest rooms include
Business & Events
Spacious ballrooms accommodate up to 450 guests for events with views of the Bay of Santa Lucía. Meeting facilities and banquet services are available for business travelers. The hotel also offers concierge service and tour desk support.
Wellness & Recreation
The
Highlights
Location: Acapulco's Zona Dorada, close to historic Old Acapulco
Rooms: 347 rooms with mountain or ocean views
Dining: 2 restaurants, 2 bars, snack bar, all-inclusive plan
Wellness: Spa services, infinity pool, hot tub
Family: Water slide, kids' club, play areas, water park
Business: Ballrooms for up to 450 guests
“I think this hotel, positioned right on Acapulco's Golden Zone, balances its vintage charm with an energetic beachfront atmosphere. I especially appreciate its all-inclusive approach, simplifying both family vacations and business trips, and the event spaces seem designed to impress, set against the bay views. The family focus, apparent in its kids' club and waterslide, makes it a solid choice for those traveling with children.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room Mountain View2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Familiar Vista a la Montaña2 persons30 sq. feet2 King Size BedsAir conditioningBalconyroom details
- Queen Room Sea View2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Playpen
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Entertainment
- Sun terrace
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Heating
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At Krystal Beach Acapulco, dining is an experience to savor, featuring an enticing blend of local and international flavors across a variety of settings. Guests can indulge in fresh seafood specialties, hearty buffet meals, and laid-back lunches, all while enjoying stunning sea views.
Krystal Beach Acapulco Location
Av. Costera Miguel Aleman 163, Acapulco, 39670,
Explore Acapulco
Explore Acapulco
Papagayo Park
10 minutes walking
Family-friendly park featuring recreational areas, playgrounds, and lush gardens. Perfect for a leisurely afternoon.
Acapulco Historical Museum of Fort San Diego
4 minutes driving
Historical museum showcasing Acapulco's colonial past and maritime history. Guided tours available on weekends.
La Quebrada
5 minutes driving
Iconic cliffs famous for divers performing thrilling jumps into the ocean. Evening shows highlight their stunning skill.
Galerias Acapulco
10 minutes walking
Modern shopping mall with local and international brands, dining options, and entertainment venues.
Papagayo Adventure
5 minutes walking
Adventure park offering zip lining, rock climbing, and outdoor challenges, perfect for thrill-seekers.
Playa Hornos
8 minutes walking
Beautiful beach ideal for relaxation, sunbathing, and swimming. Beach chair rentals available for comfort.
Restaurante Rosmar
1 minute walking
Casual dining offering authentic Mexican cuisine with fresh ingredients and a cozy atmosphere.
El Chinchorro
5 minutes walking
Local favorite specializing in seafood dishes, noted for its vibrant atmosphere and signature ceviche.
Yak Galerias Diana
15 minutes walking
Popular live music venue hosting vibrant performances, creating an energetic atmosphere for music lovers.
Diana the Huntress
16 minutes walking
Iconic fountain known for its evening light shows. Family-friendly and a stunning backdrop for photos.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 390.0 per person.
Pets
Pets are not allowed.
Number of floors:
19
Number of rooms:
347
Former name
Avalon Excalibur
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Sea view
Direct beach access
Kind staff
Cons
Old rooms
Broken elevator
Run-down hotel
Guest reviewsShow more reviews
FAQs
About Krystal Beach Acapulco
What are the nearby attractions to Krystal Beach Acapulco?
Nearby attractions include Papagayo Fun Park (0.3 km), Galleries Diana (0.5 km), and San Diego Fort Museum (2 km).
How far is Krystal Beach Acapulco from the nearest airport?
The hotel is approximately 25 km from General Juan N Alvarez Airport, taking about 19 minutes by car.
What dining options does Krystal Beach Acapulco offer?
Krystal Beach Acapulco features Aquamarina Restaurant, La Palapa, and a poolside snack bar.
Is there a swimming pool at Krystal Beach Acapulco?
Guests can enjoy an outdoor swimming pool with a water slide.
What room amenities are available at Krystal Beach Acapulco?
Rooms are equipped with air conditioning, a cable TV, a safety deposit box, and a private balcony.
Does Krystal Beach Acapulco have any children's facilities?
The hotel provides a kids' club, children's pool, and babysitting services.
What services and amenities are available at Krystal Beach Acapulco?
Services include a business center, 24-hour reception, valet parking, and laundry facilities.
Can I find parking at Krystal Beach Acapulco?
Public parking is available nearby for a fee, but reservations are needed.
What type of hotel is Krystal Beach Acapulco?
Krystal Beach Acapulco is a beachfront hotel located in the Golden Zone, suitable for families and business travelers.
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